Before booking, please note the following:

We now use an online booking platform for bookings to give freedom for our clients to pick a suitable time 24/7 during tax seasons. Please note you can always call the office, if a suitable appointment is not available

•  By implementing a online system it eliminates no shows and free up more spaces for others, our service will not change as you can still call    the  office
• If you have complex tax needs, sold shares, property please call office to book your appointment​
• We do have cash facilities, but we respectfully ask that you please pay with contactless options where possible. All signing of documents will be done electronically where suitable. 
• If you are booking an appointment during July your data may not have reached your ATO prefill report before your appointment time. Therefore you must have all your Payment Summaries, your Private Health Insurance Annual Statement and any investment income annual statements available and, if possible, upload to us before your appointment.
•  Please make sure you have received all your documents prior to your appointment date. If your information is not available once appointment day arrives we can complete as much as possible and send to you for signing once the rest of the information becomes available.
• Online booking platform requires a small deposit upon booking , this is so we dont have someone booking multiple appointments and to eliminate previous spam bookings and increasing amount of no shows, when that appointment could have gone to someone else. The deposit will come of total invoice at the end. If getting fee out of refund this will reduce the fee payable from your refund.
• If the appointments is cancelled within the cancellation timeframe (more than 12 hours prior) the deposit will be refunded back to same bank details.
• We have added Sunday appointments though as I already offer late appointments weeknights, my Sundays come at a cost of double time. So if you really need a Sunday they are available.
• Previous years people have wanted their tax done asap, I have always completed everything on a first in first out basis and as soon as possible (if all information is available) If you are in a RUSH there is an option to pay at RUSH fee and the return will be completed in a RUSH for you, This will not affect others as will be completed in MY down time * LUNCH break or after work ( thats why there is a fee) if I working late on your return.
• Please check our Get Ready Guide for more information prior to your booking.